Privacy Statement
This statement explains how Default Branch uses the personal information you give us when you use this website.
Who we are
Default Branch is the data controller responsible for your personal information. You can contact us about it using the details below.
- Default Branch
What we collect
- Your name, phone number and email address.
- Your delivery address, if you order for delivery.
- What you order, when, and any notes you add — for example about allergies.
- Your account details, if you create an account.
- Technical information, such as cookies — see our cookie policy.
How we use it
- To prepare, deliver and take payment for your order, and to contact you about it.
- To run your account and any bookings you make.
- To keep the records the law requires, such as tax and accounting records.
- To keep this website secure and prevent fraud.
- To send you offers — only if you’ve agreed to receive them, and you can stop at any time.
Who we share it with
We don’t sell your personal information. We share it only with the companies that help us run this website and fulfil your order — such as our online ordering platform, payment provider and delivery partners — and where the law requires us to.
How long we keep it
We keep order records for as long as we need them for tax and accounting purposes (usually six years), and your account details until you ask us to close your account.
Your rights
You can ask us for a copy of your personal information, ask us to correct or delete it, object to or restrict how we use it, and withdraw your consent at any time. Contact us using the details above. If you’re unhappy with how we’ve handled your information, you can complain to the Information Commissioner’s Office at ico.org.uk.
Cookies
Our cookie policy explains the cookies this website uses.